Terms and Conditions
This web site is operated and maintained by Cruga Ltd, 2 Tilers Yard, Kiln Farm, Milton Keynes, MK11 3LH, Company Registration No. 3821376 and its suppliers and partners. Use of this web site and the services provided via it are conditional upon you accepting the following terms and conditions. Unless otherwise specified, your acceptance shall be indicated by your use of this web site. If you do not accept these terms and conditions, you must not use this web site.
Your responsibilities
You agree not to:
a) reverse engineer, decompile, copy or modify this website or any part of it in any way, nor attempt to transmit to or via this web site any information which contains any harmful or disruptive component, including any virus, worm or trojan horse.
b) use or access this web site in such a way that disrupts or interferes with the use or access of it by other users.
E-commerce
We reserve the right to refuse to supply any individual or company.
By agreeing to order products on this site the buyer agrees to buy at the price and in the way described on the site. The seller's acceptance of the order is conditional on receipt of payment, the ability of the seller to provide the product and there being no error or innocent misrepresentation by either party. If for any reason the product/service cannot be provided within 30 days, any payment will be fully refunded. The buyer accepts responsibility for judging the suitability of the product for the buyer's required purpose.
The products, any advice, and the presentation of the products have been prepared in accordance with English law, but the seller does not claim that they necessarily accord with the laws of other countries.
To the extent permitted by law, the seller excludes any warranties in relation to the product. However, the buyer's statutory rights are not affected.
The buyer acknowledges that the seller may retain and use the buyer's details provided with this order. The seller confirms that it will not pass these details to other parties without the buyer's consent, except to the extent required to perform this contract.
Any sale or service is subject to English law and the sole jurisdiction of the English courts.
Delivery can only be made to a mainland UK address if ordering via the website. Should you wish to order outside of the UK, please contact Cruga directly on 01908 565432.
Delivery charges and timescales are shown in the Delivery section. Whilst we make every effort to deliver within these timescales, delays are sometimes unavoidable.
All orders for products are subject to availability. If we are unable to fulfil your order, we will inform you as soon as possible and offer you a full refund.
The prices quoted are based on current cost of production and are subject to amendment before delivery if costs increase. If the prices differ from those on the site, we shall inform you of the change.
All prices are in £ Sterling and are inclusive of VAT, unless stated otherwise.
Items may differ slightly in detail from those illustrated on the site.
Payment can only be made using the cards specified on our home page.
All descriptions, illustrations and product names are the property of Cruga. No permission is given for the use of any of the above.
In the unlikely event that you receive faulty or damaged goods, please contact us on 01908 565432 or email customersupport@cruga.com.
Availability and accuracy
We will make reasonable commercial efforts to ensure that his web site is available 24 hours per day without any interruptions, and that the information on this web site is accurate. However, we reserve the right to make this web site unavailable at any time or to restrict access to parts or all of this web site without notice.
Privacy
We shall comply with all applicable Data Protection laws in the UK. For a description of how we use your personal data, please see our privacy statement.
Intellectual property
You hereby acknowledge that we own all copyright, database rights and other intellectual property rights throughout the world in this web site. You may download, view and print pages from this web site for your own personal non-business use provided that you do not remove any trade marks, copyright or other proprietary notices contained in any such material. Except as described above we reserve all other rights, and you must ask our permission before making any other use of this web site.
Links
This web site may include links to other internet sites. We make no representations or warranties about those sites or their content, nor that the links work.
Changes to these terms and conditions
Any variations to these terms and conditions shall be inapplicable unless agreed in writing by us. We may change or supplement these terms and conditions from time to time, and these changes shall form part of these terms and conditions, even if you do not re-visit this page to re-read the terms and conditions.
Your liability
If you use this web site for any illegal purpose or for any purpose other than that expressly permitted by these terms and conditions or otherwise in breach of these terms and conditions, you will be liable to indemnify us in full for any loss, liability or costs which we incur arising from or in connection with such use or alleged use.
Our liability
Except as expressly provided in these terms and conditions, we expressly disclaim any further representations, warranties, conditions or other terms, express or implied, by statute, collaterally or otherwise, including but not limited to implied warranties, conditions or other terms of satisfactory quality, fitness for a particular purpose or reasonable care and skill.
We shall not be liable in contract, tort (including negligence), statutory duty or collaterally or otherwise arising out of or in connection with these terms and conditions or this web site for consequential, indirect or special loss or damage or any economic losses (including loss of revenues, profits, contracts, business or anticipated savings), in each case, even if we have been advised of the possibility of such loss or damage and howsoever incurred.
Our maximum liability to you in contract, tort (including negligence), statutory duty or collaterally or otherwise arising out of or in connection with these terms and conditions or this web site shall be limited to £50 for any one incident or series of incidents. Notwithstanding any other provision of these terms and conditions, we will be liable to you without limit for any death or personal injury caused by our negligence and to the extent that liability arises under Part 1 or section 41 of the Consumer Protection Act 1987 and for liability arising from statements made fraudulently by us.
Assignment
You may not transfer any of your rights or delegate any of your obligations under these terms and conditions without our prior written consent.
Failure to enforce
If we fail to enforce any provision of these terms and conditions, that failure will not preclude us from enforcing either that provision (or any similar provision) on a later occasion.
General
Nothing in these terms and conditions affects your statutory rights as a consumer. These terms and conditions are governed by English law and any dispute connected with this is subject to the exclusive jurisdiction of the
English courts.
Complaints
If you are dissatisfied with this web site or any aspect of it, please contact us by email at customersupport@cruga.com.
Terms and Conditions
This web site is operated and maintained by Cruga Ltd, 2 Tilers Yard, Kiln Farm, Milton Keynes, MK11 3LH, Company Registration No. 3821376 and its suppliers and partners. Use of this web site and the services provided via it are conditional upon you accepting the following terms and conditions. Unless otherwise specified, your acceptance shall be indicated by your use of this web site. If you do not accept these terms and conditions, you must not use this web site.
Your responsibilities
You agree not to:
a) reverse engineer, decompile, copy or modify this website or any part of it in any way, nor attempt to transmit to or via this web site any information which contains any harmful or disruptive component, including any virus, worm or trojan horse.
b) use or access this web site in such a way that disrupts or interferes with the use or access of it by other users.
E-commerce
We reserve the right to refuse to supply any individual or company.
By agreeing to order products on this site the buyer agrees to buy at the price and in the way described on the site. The seller's acceptance of the order is conditional on receipt of payment, the ability of the seller to provide the product and there being no error or innocent misrepresentation by either party. If for any reason the product/service cannot be provided within 30 days, any payment will be fully refunded. The buyer accepts responsibility for judging the suitability of the product for the buyer's required purpose.
The products, any advice, and the presentation of the products have been prepared in accordance with English law, but the seller does not claim that they necessarily accord with the laws of other countries.
To the extent permitted by law, the seller excludes any warranties in relation to the product. However, the buyer's statutory rights are not affected.
The buyer acknowledges that the seller may retain and use the buyer's details provided with this order. The seller confirms that it will not pass these details to other parties without the buyer's consent, except to the extent required to perform this contract.
Any sale or service is subject to English law and the sole jurisdiction of the English courts.
Delivery can only be made to a mainland UK address if ordering via the website. Should you wish to order outside of the UK, please contact Cruga directly on 01908 565432.
Delivery charges and timescales are shown in the Delivery section. Whilst we make every effort to deliver within these timescales, delays are sometimes unavoidable.
All orders for products are subject to availability. If we are unable to fulfil your order, we will inform you as soon as possible and offer you a full refund.
The prices quoted are based on current cost of production and are subject to amendment before delivery if costs increase. If the prices differ from those on the site, we shall inform you of the change.
All prices are in £ Sterling and are inclusive of VAT, unless stated otherwise.
Items may differ slightly in detail from those illustrated on the site.
Payment can only be made using the cards specified on our home page.
All descriptions, illustrations and product names are the property of Cruga. No permission is given for the use of any of the above.
In the unlikely event that you receive faulty or damaged goods, please contact us on 01908 565432 or email customersupport@cruga.com.
Availability and accuracy
We will make reasonable commercial efforts to ensure that his web site is available 24 hours per day without any interruptions, and that the information on this web site is accurate. However, we reserve the right to make this web site unavailable at any time or to restrict access to parts or all of this web site without notice.
Privacy
We shall comply with all applicable Data Protection laws in the UK. For a description of how we use your personal data, please see our privacy statement.
Intellectual property
You hereby acknowledge that we own all copyright, database rights and other intellectual property rights throughout the world in this web site. You may download, view and print pages from this web site for your own personal non-business use provided that you do not remove any trade marks, copyright or other proprietary notices contained in any such material. Except as described above we reserve all other rights, and you must ask our permission before making any other use of this web site.
Links
This web site may include links to other internet sites. We make no representations or warranties about those sites or their content, nor that the links work.
Changes to these terms and conditions
Any variations to these terms and conditions shall be inapplicable unless agreed in writing by us. We may change or supplement these terms and conditions from time to time, and these changes shall form part of these terms and conditions, even if you do not re-visit this page to re-read the terms and conditions.
Your liability
If you use this web site for any illegal purpose or for any purpose other than that expressly permitted by these terms and conditions or otherwise in breach of these terms and conditions, you will be liable to indemnify us in full for any loss, liability or costs which we incur arising from or in connection with such use or alleged use.
Our liability
Except as expressly provided in these terms and conditions, we expressly disclaim any further representations, warranties, conditions or other terms, express or implied, by statute, collaterally or otherwise, including but not limited to implied warranties, conditions or other terms of satisfactory quality, fitness for a particular purpose or reasonable care and skill.
We shall not be liable in contract, tort (including negligence), statutory duty or collaterally or otherwise arising out of or in connection with these terms and conditions or this web site for consequential, indirect or special loss or damage or any economic losses (including loss of revenues, profits, contracts, business or anticipated savings), in each case, even if we have been advised of the possibility of such loss or damage and howsoever incurred.
Our maximum liability to you in contract, tort (including negligence), statutory duty or collaterally or otherwise arising out of or in connection with these terms and conditions or this web site shall be limited to £50 for any one incident or series of incidents. Notwithstanding any other provision of these terms and conditions, we will be liable to you without limit for any death or personal injury caused by our negligence and to the extent that liability arises under Part 1 or section 41 of the Consumer Protection Act 1987 and for liability arising from statements made fraudulently by us.
Assignment
You may not transfer any of your rights or delegate any of your obligations under these terms and conditions without our prior written consent.
Failure to enforce
If we fail to enforce any provision of these terms and conditions, that failure will not preclude us from enforcing either that provision (or any similar provision) on a later occasion.
General
Nothing in these terms and conditions affects your statutory rights as a consumer. These terms and conditions are governed by English law and any dispute connected with this is subject to the exclusive jurisdiction of the English courts.
Complaints
If you are dissatisfied with this web site or any aspect of it, please contact us by email at customersupport@cruga.com.